Neptune Luxury Resort

Dear Helmut, Thank you for taking the time to share your honest feedback following your recent stay at our Hotel. We do appreciate you taking the time to share both your good and not so good impressions from our property. We are very sorry to read that your stay in our resort was not as enjoyable as expected and we would like to apologise for any inconvenience caused. Nonetheless, we hope you shared your concerns with the Reception or our Guest Relations Officer whilst you were staying with us to immediately facilitate a solution. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve. Kind regards, Neptune Hotels