Dear Corinna, Thank you for your question. We would like to inform you that upon arrival all our guests receive pool & beach towels in the rooms, which are placed in the closets. Further, our Towel Exchange Kiosk is operating daily from 10:00 pm until 18:00 pm, where the towels can be borrowed and exchanged free of charge. The Towel Exchange Kiosk is located at the Main Building, directly next to the Mini Market. With kind regards, Neptune Hotels.
Corinna am 26. September 2020