Smy Kos Beach & Splash

Dear Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We are pleased to hear that you found our location convenient, enjoyed our proximity to the beach, and appreciated the cleanliness of our pool area. It’s also great to know that our team was able to resolve any concerns promptly and provide helpful information during your visit. We’re glad you enjoyed the variety of our buffets and the terrace seating, though we regret that the dining room atmosphere felt loud and that bar service was slower at times. Your comments on staffing have been noted, and we will continue working to improve service speed and comfort for our guests. We appreciate your feedback on the room and mattress comfort, and we’ll share this with our housekeeping and maintenance teams for review. We also acknowledge your thoughts on the entertainment and activities, and we’ll keep exploring ways to offer a more engaging program in the future. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, Smy Kos beach & splash.