Neptune Luxury Resort

Dear Maria, Thank you for your review of our hotel. We are delighted to know that you had an overall pleasant experience and enjoyed the variety of amenities and swimming options we offer. We sincerely appreciate your comments about the location and we understand that while some guests value the tranquility of our setting, it might be less convenient for those who prefer to be in closer proximity to local attractions. Additionally, we are concerned about the issue you mentioned regarding mold in the bathroom. We take this matter very seriously and assure you that it’s not indicative of the high standard we uphold. If you hadn’t already informed our staff, please accept our apologies for any inconvenience. We encourage our guests to reach out to our team during their stay so we can promptly address any concerns. Despite the minor inconveniences, we hope that you might consider giving us another opportunity to offer you an even better experience. We are committed to making your next stay a truly memorable one. Kind regards, Neptune Luxury Resort