Address Beach Resort Fujairah

Dear Waldemar, Thank you for sharing your detailed feedback and for choosing to stay with us for the second time. We truly appreciate your loyalty and the time you took to outline both the positive aspects of your stay and the areas where you felt we fell short. We are pleased to hear that you enjoyed the beauty of our property, the room cleanliness, and the friendliness of our team. However, we are sincerely sorry that several elements of your experience did not meet your expectations. Your feedback is extremely valuable, and we would like to address each concern constructively: Breakfast waiting times: We regret the inconvenience caused by delays in preparing omelets. Your comments have been shared with our culinary and service teams, and we are reviewing our breakfast procedures to improve efficiency. Pool tiles and playground lighting: Safety is a top priority. Our engineering team has been informed and is already assessing the areas mentioned to ensure necessary improvements are made promptly. Beach sunbeds and early reservations: We understand your frustration, and we are actively working on better managing sunbed reservations to ensure fair access for all guests. Beach umbrellas and availability: We are reviewing capacity and allocation to reduce the inconvenience you experienced. We genuinely regret that these issues impacted your holiday, as this is not the experience we strive to deliver. Your feedback will guide us in improving both our facilities and overall guest experience. We hope you will consider giving us another opportunity in the future to provide you with a more seamless and enjoyable stay. Warm regards, Management Office