Neptune Luxury Resort

Dear Susanne, The beach is sandy and has a shallow entrance into the sea. Please note that our resort features two beach areas: one is protected and has limited sea access, while the other offers free access to the water. The latter is probably also the one you are referring to as the "wider" beach. And yes, this beach is appropriate for children. Kind regards,

Dear Frank, Please allow us to add a small detail; the south terraces of the Main Restaurant are designated non-smoking areas. Kind regards,

Dear Maike, Yes, we offer coffee powder in the rooms, which will be replenished when used. Best regards,

Dear Dominic, As Ulrike pointed out, the sea is a public space that you can use at your discretion. However, we agree with her that using it at night may not be the safest option. Please note that our pools are not available for use after they close at 19:30 for safety reasons. Since the pools contain fresh water, they need to be cleaned regularly. Chemicals are used during this cleaning process, which is why swimming is not permitted at that time. You are welcome to use the pools again starting at 07:30 in the morning. Best regards,

am pool f.o.c. - die am Strand 50 € p.d. water incl.

Dear Sir/Madam, These rooms are all located opposite the Olympic Pool, in the bungalows numbered in the 2000s. They are located between the Kids Club and the Main Building. Best regards, Neptune Luxury Resort

Dear Sir/Madam, Yes, we have one on each balcony. Hoping to have been of service and looking forward to welcoming you to our Resort. Kind regards, Neptune Luxury Resort

Dear Patrick, The Halboard Plus or Dine Around Package is only available through a few tour operators, such as ITS, Jahn Reisen, or Hotelplan. It cannot be booked here at the hotel, so please turn to one of the indicated tour operators if you are interested in booking this. Best regards, Neptune Luxury Resort

Dear ML, It is a pleasure to hear that you and your children will visit us. The set-up of the indicated room type is always two twin beds and one sofa bed when booked for three persons. Hoping to have informed you adequately and looking forward to welcoming you to our Resort. Best Regards, Neptune Luxury Resort

Dear Mellanie, As we are committed to providing our guests with the best possible beach experience, we work closely with a team of experts on the topic of beach erosion. Every year, we evaluate the actions taken and learn from the methods used in previous years. Using a new study, we have evolved our actions this year, aiming for the best possible results. We are hopeful regarding the results for this summer season and invite you to experience our beach yourself. Best regards,