Holiday Inn Express Baden-Baden

Dear Hans, We are grateful for your feedback. We appreciate your comments regarding the overall condition of the hotel and the cleanliness of the rooms. Our team strives to maintain modern accommodations that offer a comfortable and pleasant environment for guests. However, we have taken note of your remarks about the breakfast area and its service. The breakfast room is designed to provide a simple and fresh start to the day, following the Smart Start Breakfast concept with a variety of selections always included. While the space is cozy and the staff aim to assist promptly, we recognize this may not meet every expectation and that parking fees, clearly visible at the hotel, can feel restrictive. Finally, we are pleased that you found the hotel's location convenient, situated just a short walk from the city center and many cultural highlights. This central yet peaceful position remains one of our valued features that many guests appreciate during their stay. We look forward to welcoming you back again for an improved experience. With kindest regards, Claudia Fischer, Cluster General Manager