Sol Nessebar Palace

Informationen des Hoteliers zu Corona-Maßnahmen

Update: 2022-08-27

1. Hygiene and Disinfection – cleaning and disinfection of all critical areas in the public zones, with recording of each procedure in a log book: lobby, corridors, public restrooms, elevators, railings, work desks, chairs, tables, furniture, doorknobs, key cards, remote controls etc.
2. Safety for customers
• All hotel employees are either vaccinated, have already recovered from Covid-19 or submit to regular testing.
• The reduced number of rooms in operation, but fully open common areas and F&B outlets, together with the specially adapted All Inclusive product, guarantee safe social distancing in all hotel areas.
• Social distancing requirement of 2 meters in the areas with intensive traffic by placing floor markings (reception, bars, restaurants etc.).
• Disinfectant dispensers are placed in the most consistently visited public areas (main entrance, reception, lifts, public restrooms, bars, restaurants, pools, etc.).
• Placing dispensers for disposable gloves (free of charge) in common areas and restaurants
• Disinfection of the reception desk, key cards, pens, etc.
• Daily cleaning and disinfection of the guest room, same chambermaid during the entire stay
• Ensuring a minimum temperature of 60°C for washing bed linen and towels
• Protective screen walls, separating guests and each working area at reception.
3. Safety for employees
• All hotel employees are either vaccinated, have already recovered from Covid-19 or submit to regular testing.
• Personal protective equipment for employees (gloves, masks, etc., if necessary)
• No admission to work for employees with suspicious symptoms
• Provision of disinfectants
• Prevent the gathering of a large number of employees at one place
• Social distancing
4. Food and beverage
- We installed a number of additional show-cooking stations to allow further distancing between the guests.
• All F&B employees are equipped with disposable gloves. Trained chefs serve the majority of the dishes at the restaurant buffets.
• Reduced number of seats in all restaurants and bars to ensure the minimum safety distance between the guests.
• Cleaning and disinfection of the table and chairs after each guest
• The guests are served by designated kitchen staff at each buffet
• Regular disinfection of drink dispensers
• One-way traffic and floor markings for social distancing are in place
5. Beach and Pools
• Maximum occupation of one umbrella is 2 guests / the members of one family
6. Awareness and communication with guests
• Instructions for guests are presented at visible hotel points to inform and remind them about keeping social distance, handwashing, maximum capacity of the different public areas, personal protective measures and equipment, etc.
7. Procedures in case of confirmed or presumptive case of Covid - 19
• Following of clear procedure in presumptive case of Covid -19 among hotel guests
• Following of clear procedure in presumptive case of Covid - 19 among employees
• 24-hour medical service to be called on spot
• Defining of “quarantine” rooms on first floor for guests with Covid - 19 or for presumptive cases
8. Staff training
• Initial training for all employees to get acquainted with the Operational guide
• Daily trainings per department
9. Aquapark and Entertainment
• The Aquapark will operate according to a time schedule provided by the hotel, depending on weather conditions
• Daytime and evening animation for children and adults - outdoor mini disco