Corona: Alle Reisehinweise, Umbuchungs- und Stornierungsmöglichkeiten
Informationen des Hoteliers zu Corona-Maßnahmen
Update: 2020-11-05
Laundry will be washed with detergent and then dried at a temperature above 60ºC.
Maintenance of air conditioning in rooms and common areas.
Implementation of preventative measures at the hotel entrance.
The minimum distance between guests will be 1.5 metres.
Disinfectant hand gel dispensers are available throughout the area.
Indoor and outdoor common areas will be cleaned and disinfected periodically with special attention being given to areas in contact with hands (railings and handrails, lift buttons, etc.).
Constant ventilation protocols with natural air have been strengthened.
Obligatory to use masks where interpersonal distance cannot be maintained.
Hydroalcoholic gel dispensers are distributed throughout the reception area.
The room allocation criteria have been adapted to ensure social distancing.
Restaurants
Buffets are retained, but with more individual servings, more packaged products and more show cooking.
Staff will manage the entrance to the restaurant and guide guests to their assigned table.
An information panel at the restaurant entrance shows the access rules and guests should read it before entering.
There will be clear directions to show the route through the restaurant, buffets and show cooking.
Single-use tablecloths will be placed on the tables and changed after each guest.
Tables, chairs and any items left on the table will be disinfected after each guest
Drinks will be served exclusively from the bar to the guest or to the tables.
Improved cleaning and disinfection procedures will be used during and after each service. Similarly to the restaurant area, tables, chairs and any items left on tables will be disinfected after each guest.
Guests will have to make an appointment to avoid crowds.
The activities will have a capacity limit.
There will be hydroalcoholic gel dispensers at the entrance to each area (toilets, changing rooms, water areas, gym, etc.). . SPA:
Disposable protectors will be used on the beds and other items used foreach guest’s treatments.
GYM:
Use of a towel is mandatory on all gym equipment.
To disinfect the equipment, disinfectant and disposable paper dispensers will be available.
The capacity of the pools will be reduced.
The hammocks will be 1,5 metres away.
The hammocks will be cleaned and disinfected periodically.
