Leonardo Royal Hotel Ibiza Santa Eulalia

Dear Sabine. Thank you very much for your comments and sincerity. We are really sorry to know that your stay with us was not to your liking and to hear we didn't meet your expectation. However, all your feedback always helps us to improve all our services. We take note regarding the need of improving the entertainment of the hotel, the need of increasing the size of the pool and the need of improving the pool area services (sunbeds and umbrellas) as well. On the other hand, please be advised that the beach is not property of the hotel so we cannot control if there are available sunbeds and umbrellas. On the other hand, please be advised that All Inclusive only affects and includes food and beverage. We hope you give us the chance to accommodate you again. Kind regards Intertur Hotels Team