Guayarmina Princess

Dear Joseph, Thank you very much for taking the time to share your feedback and for choosing the Guayarmina Princess as your holiday destination. We are truly delighted to read that you had such a pleasant and high-quality stay with us. It is wonderful to know that you appreciated the helpfulness of our team and the overall atmosphere of the hotel. Your kind recommendation of our Platinum Suites, including the exclusive restaurant and infinity pool area, is greatly valued and will be shared with the team. We also appreciate your positive comments regarding the quality of our beverages and the service received, as we continuously work under established quality standards to offer an excellent experience for all our guests. Regarding your mention of unexpected costs, we regret any inconvenience this may have caused and would like to assure you that we aim to provide clear information about all services and conditions prior to and during the stay. Your feedback is important and will be taken into consideration to further improve communication with our guests. We are very pleased to know that you intend to return, and we look forward to welcoming you back again soon for another excellent stay. Best regards, Princess - Customer Care Team