Grecotel Creta Palace

Dear Daniela S., Thank you very much for spending the time to share your experience and your constructive comments regarding your recent stay with us in HolidayCheck. Your valuable feedback is much appreciated, and we were excited to read that you enjoyed the food offering in terms of variety and taste as well as the service at the bar. Nevertheless, please accept our sincere apologies for failing in meeting your expectations in every aspect of your dining experience, room location and view.At this point, allow me to mention that we take all comments under careful consideration and we want you to know that our guests’ comments and proposals are our guidance in our continuous attempt to have satisfied guests. Although we did not manage to leave you a pleasant memory of your visit, we would love to have a second opportunity to welcome you and if you would allow us to, I would like to personally take care of your next reservation and ensure you are well looked after. Please feel free to contact me via email at reservations.cp@grecotel.com so to take care and make all the relative arrangements. Looking forward to welcoming you again in Grecotel Creta Palace or in another hotel of the Grecotel chain. Kind Regards,  Vassilis Minadakis General Manager Grecotel Creta Palace