Grecotel Creta Palace

Dear Simon, Thank you very much for spending the time to share your experience regarding your recent stay with us in HolidayCheck. We are excited to read that you had a “dream holiday” with us and that your overall experience was “All in All 5 Stars” not only up to your satisfaction but also exceeded your expectations. Moreover, we are also very glad to learn that you found our cuisine rich in taste and variety, the attitude of our staff courteous, polite and accommodating as well as that you appreciated our adjusted operational procedures complying with COVID 19 protocols following WHO, EU and Greek state’s guidelines aiming at containing the spread of the coronavirus. We welcome and value your remarks while carefully considering the points you are highlighting in your review so to ensure corrective measures are put in place. Receiving kind comments like yours, which by the way I have already passed to the team, gives us strength not only to continue providing memorable services but to try even harder to exceed our guests’ expectations with even more enthusiasm. We truly hope to welcome you again soon in our Resort or in another hotel of the Grecotel chain in the near future. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace