Zilwa Attitude

Hi Sadsul, Thank you for sharing your feedback with us. I am happy to hear that you liked the range of activities and the cleanliness of the rooms. We offer the option to book our à la carte restaurants in advance to ensure availability. We regret that you were unable to dine there during your stay and will take your feedback into account to improve our reservation system. We are sorry to hear that the food in the buffet did not meet your expectations, your comments have been shared with our chefs to ensure we offer tastier options that cater to a wider range of preferences. Regarding the stray dogs, we work diligently to manage the population within the hotel area, collaborating with local NGOs. We also have a dog lounge, where they are fed, sheltered, and then adopted. Unfortunately, the situation is made more challenging by other guests feeding the dogs, but we remain committed to finding solutions. We apologise if the announcements for activities disturbed your peace and will review our procedures to ensure guests' comfort is prioritised. Thank you again for your feedback. We hope you will consider giving us another chance in the future for a better stay. Best wishes, Amrish Jhugroo General Manager