Vienna House Easy Bad Oeynhausen

Dear Karin, Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated the spaciousness and amenities of your accommodation. Our rooms are thoughtfully furnished with comfortable seating areas, work desks and modern entertainment systems to ensure a pleasant stay. We sincerely apologize that some aspects of your stay did not meet your expectations. Our team always strives to provide excellent service, which includes proper organization of entertainment packages and maintaining optimal room temperatures for our guests' comfort. We appreciate your understanding regarding the compensation provided. Finally, we are pleased that you valued our prime location adjacent to the spa gardens, along with our convenient direct access to entertainment venues through our connected walkways. The property's accessibility features, including our elevators and thoughtful layout, reflect our commitment to accommodating all guests comfortably. We look forward to welcoming you back for another visit to demonstrate our usual high standards of service. Best regards, Julia Nocken, General Manager