- Preis-Leistungs-VerhältnisGut
Sind schon das 3. mal hier, Zimmer (Club-Suite) und gesamte Anlage perfekt! Frühstück ein Traum! Das Personal (teilweise sehr überheblich) verärgert immer wieder den Aufenthalt. Airportservice bestellt, kam nicht. Zimmer bis zur Abflugzeit reserviert, hat diesmal ebenfalls nicht funktioniert. täglich x malige sercurtiy Kontrollen, obwohl am Armand sichtbar. Für dieses Preisniveau sollten die Angestellten kompetenter sein!
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 3-5 Tage im August 2016 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Angi |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear Angi, Thank you for sharing your comments with us! We are pleased to know that you have chosen us 3 times for your holidays in Ibiza! We are also glad to know that you enjoy the Hotel facilities and your room! We apologize for any inconvenience you may have had regarding the staff, they do their best to provide you with the best service and to find the solution to any query. For the transfer service our guests should contact our Concierge Service 24hours in advance, according the availability they will offer you options. We also remind you that the transfer service is a courtesy for the Suite rooms booked on our official web page. Unfortunately, the late check-out is not always possible due to the high occupancy of the Hotel. It also depends on the availability, our Receptionists with the big pleasure would arrange it if it is possible on a certain day. After check-out our guests can use the courtesy room for having shower before their flight, it should be reserved in advance at Concierge Service. The security system is arranged for the safety of our guests as many people are coming for the parties. We ask our guests for comprehension and collaboration at the entrance. We apologize if it bothered you, there is no intention to offend our guests. We hope to have the chance of welcoming you once again on your next visit to Ibiza and to provide you with the best service, making you really enjoy your another Ushuaia experience! Kind regards, Hospitality Manager