The Golden Bay Beach Hotel

Dear Giawalter, I would like to take this opportunity to thank you for sparing a few moments of your time to review the Golden Bay Beach Hotel. Our guests’ opinions matter dearly to our establishment, and we are therefore very grateful for your valued feedback. Thank you for expressing your thoughts on the hotel’s services. Nevertheless, may I take this opportunity to apologize for the poor service you believe you had received at the time. Please rest assured that all your remarks have been noted and appropriate actions will be taken. Once again, on behalf of the Golden Bay team and management, I apologize for any inconvenience caused and it is my sincere hope that you will reconsider staying with us in the future, allowing us to reconcile. Sincerely, Christiana Stylianou Guest Relations Officer