The Golden Bay Beach Hotel

Dear Steinr�cken, Warm greetings from Cyprus, I hope to find you well. Thank you for taking the time to express your concerns; customer satisfaction is amongst our priorities, thus your comments are greatly valued. In addition, thank you for your compliments about your overall experience; we are thrilled to read that you enjoyed the beach facilities. On another note, we would like to express our sincere regret for not meeting your expectations in some aspects of your accommodation. Please rest assured that your concerns have been acknowledged and the management team will attentively look into all issues raised. Valued guest, it is our hope that you will reconsider staying at the Golden Bay in the future, allowing us to reconcile, and furthermore demonstrate our signature hospitality. Kind regards, Christiana Stylianou Guest Relations Officer