The Golden Bay Beach Hotel

Dear Guest, Thank you for sparing a few moments to review the Golden Bay. It is a delight to read that you thoroughly enjoyed the location, the beach and the entertainment program. I am however saddened that we were not able to meet your expectations this time around. Please rest assured that all your constructive comments have been noted and will be looked into. In regards to your comment about Russian speaking clientele, allow me to explain that the Russian market does indeed make up for a very big part of our customer basis. The Golden Bay therefore employs Russian Speaking staff, but also German speaking staff. At the moment, 3 Front Office staff members speak fluent German. Furthermore, the TUI Group, the Thomas Cook Group – Neckermann reisen, and a few others, employ representatives who visit guests at the Golden Bay at least once per week, to inform them of all the tours and excursions available. Had you enquired about this, we would have accommodated your needs immediately. Nevertheless, I do apologize if this was not made clear to you during your stay. Most valued guest, we do hope to have the pleasure of welcoming you again in the near future, allowing us to demonstrate our warm and accommodating hospitality. Best regards, Chryso Petropoullaki Guest Relations Officer