Saadiyat Rotana Resort & Villas

Dear Andi, Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed our beautiful hotel grounds and beach, and that you found the environment clean and family-friendly. It’s wonderful to know that your stay was overall a great family holiday you would gladly repeat. At the same time, we sincerely apologize for the experience you had at the Turtle Bay Restaurant. This is not the level of friendliness and respect we aim to provide, and we truly appreciate you bringing it to our attention. Please rest assured that we will address this with the team to ensure it does not happen again. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Kind regards, Alina Zapopadko Hotel Manager