Aus DeutschlandDas Hotel und dessen Lage zum Zentum ist ok.
- ZimmergrößeEher gut
- SchlafqualitätGut
- SauberkeitGut
Das Zimmer war ok und das Bad ebenfalls. Größe ausreichend, Sauberkeit war gegeben.
- EssensauswahlGut
- GeschmackGut
Das Frühstück war top, der Schinken jedoch meist vergriffen
- DeutschkenntnisseSehr gut
Bester Service
- Rezeption
Sehr höflich und zuvorkommend, aber der kaputte Safe wurde trotz zweifacher Zusage nicht repariert
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Friedrich |
| Alter: | 66-70 |
| Bewertungen: | 282 |
Dear Friedrich, We're sincerely grateful for your detailed review. It's delightful to know you found our hotel's location and our room satisfactory. We always aim to maintain high levels of cleanliness and comfort for our esteemed guests. Your commendation of our breakfast and courteous service is heartening. However, we're sorry to hear about the inconvenience with the safe in your room. We understand how important it is for our guests to feel their belongings are secure and we apologize for not being reactive. Although we cannot change the past, we can assure you we're committed to improving our services for an ideal guest experience. We hope to have the opportunity to serve you again and provide you with an even more satisfying stay. Best regards. Filippo Randacio General Manager
