Aus Deutschland- Zustand des HotelsSehr gut
- Allgemeine SauberkeitSehr gut
Das Hotel war sehr sauber, alles ordentlich, alle dort total freundlich. Die Liegen am Strand wurden jeden Tag desinfiziert , die Handtücher dazu in Folie eingeschweißt ( was wir im Bezug zum Umweltschutz echt doof fanden).Der Strand war sehr sauber, und es gab sogar einen Liveguard. Als besonderen Service konnte man auf der Liege am Strand Softdrinks und Snacks ordern.
- Ausstattung des ZimmersSehr gut
Der Zustand des Bungalows war sauber, gut in Schuss/renoviert, aber nicht neuwertig.
- GeschmackSehr gut
Die Verpflegung war in Buffetform, und super lecker. Wir haben in den 2 Wochen alle ordentlich Gewicht zugelegt :-))
Das Personal war super freundlich und nur englischsprachig, was wir aber gut fanden. Der Reinigungsservice war nur alle 2 Tage, das ist aber OK.Dafür war das Reinigungsteam äußerst freundlich und zuvorkommend.
- FreizeitangebotGut
Beliebte Aktivitäten
- Strand
Wir waren wenig am Pool, der etwas klein war.
- Zustand & Qualität des PoolsSehr gut
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im Juli 2020 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Michael |
| Alter: | 51-55 |
| Bewertungen: | 1 |
Dear Michael, Thank you very much for taking the time to post your review of your stay with us in HolidayCheck.I am delighted that you and your family enjoyed your stay with us, particularly in these difficult and complicated times we experience lately. Your valuable feedback is highly appreciated and we were excited to read that you enjoyed our Resort, its favorable beachfront location but most importantly the kind words which express your enthusiasm as well as your appreciation for the friendly and accommodating attitude of our team. At this point, I would like to note that, in these unprecedented times, we had to temporarily adjust our operational procedures and strengthen the health and safety standards (eg. individually wrapped beach towels), following WHO, EU and Greek state’s guidelines aiming at containing the spread of the coronavirus. I would also like to add that, the COVID 19 protocols affect the offered services and limit our staff presence in guest rooms. Additionally, we would like to inform you that different housekeeping service options were available upon request and guest’s consent ranging from daily to no service at all.It goes without saying that when vaccinations start and we all get back to our normal lives, we will reinstate all our services and operations to the usual high standard offerings Grecotel is so well known for. Once again, we would like to thank you for your kind words which empower us not only to carry on accomplishing our goals but to go far beyond. To close with, we will be more than happy to have you back again and rest assured that every care and attention will be provided to have a pleasant holiday with us. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace
