Atlantica Mikri Poli Kos

Dear Sven , Thank you for sharing this review of your visit at the Atlantica Mikri Poli Kos . Your comments are valued to us and only help us to get better. However it gives us once again the opportunity to clarify the few mentioned issues such as the cleaning –and the power outage. Based on the Protocol and the Greek authorities advise it has been decided that the rooms cleaning to take place every two days . and this is to minimize the risk of expantion of the virus to staff . During your vacation We have experience one of worst heat wave of the last 50 years. The electricity company in order to overcome the highr demand of electricity power proceeded to power outage in all part of Greece including Kos islant. .Additionally a failure of a generator of the local electricity production unit added . As you understand some facilities such us airco - wifi - telephones were affected during the power cuts as all energy were given to the opening departments (bars and restaurants). We have taken note of the service hiccups you mentioned and We do apologise. We really hope you will choose to visit us again in the future, so we are able to improve your perception of our hotel . Sincerely. Stavros Papadimakopoulos Hotel Manager