Service war einfach schlecht. Es besteht Renovierungsbrdarf. Stand gut . Mitarbeiter nicht motiviert. Probleme seien seit langem bekannt..
Alter der Kinder
- 0 - 2
- 3 - 5
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Thomas |
| Alter: | 36-40 |
| Bewertungen: | 1 |
Dear Mittlemass, Thank you for sharing your feedback with us. I sincerely regret to read that your experience did not meet your expectations. I am sorry that the service fell short and that you felt some areas of the hotel require renovation. Your comments about staff motivation and long-standing issues are taken very seriously. Please be assured that we are addressing these points with our teams to improve both service quality and overall guest experience. We truly appreciate your input, as it helps us identify areas where we need to do better. I hope we will have the opportunity to welcome you back and provide a stay that reflects the high standards we strive to achieve. Warm regards, Rudy Periatamby General Manager


