Vila Branca By ÁguaHotels

Informationen des Hoteliers zu Corona-Maßnahmen

Update: 2020-10-20

GUEST INFORMATION
We privilege the use of ecological disposable material in the bar/snacks service near the outdoor pool.

SWIMMING POOL
Please respect the distance between sun loungers. Should be at least 2 meters;
Mandatory wear of footwear in the outside showers, sanitary instalations and circulation areas;
Keep the distance among the remaining guests;
Un supervised pool.

INDOOR SWIMMING POOL / SPA
Please respect the safe distance of 2 meters between sunbeds;
The use of the indoor pool is restricted to 10 users and for periods of 30 minutes. The access must be
requested at the Spa Reception according to the available time slots;
Please note that, in case of delays, the limit time remains the same, as we have specific timings to disinfections procedures;
Slippers and cap are mandatory;
Jacuzzi, Sauna, Turkish Bath, Vichy Shower and Face Treatments are temporarily unavailable;
The remaining treatments are available (massages and body treatments) and mask must be used during
treatments;

GYM
Restricted to 2 users at the same time. The use of the Gym must be requested at the Spa Reception;
Please clean the equipment with antiseptic and alcohol-based wipes after using them.

CHECK-OUT
Before proceeding with your check out, please do confirm your bill with reception, by phone or email. Make
sure everything is in order before you proceed to payment at reception;
We want your check out to be brief and safe, so please proceed with payment by Visa or Mastercard at our
Contactless Terminal and your invoice will be sent by email.
We kindly request all our guests to respect these procedures for everyone’s safety.

Thank you for choosing Água Hotels Spa & Resorts.
It will be a pleasure to welcome you!