Wir haben erst am 3. Tag das gebuchte Zimmer bekommen, das Hotel war über bucht. Das ärgert einen schon bei einem Aufenthalt von einer Woche. Das Hotel kam uns entgegen, aber diese Maßnahme hatten wir bewusst nicht gebucht. Schade um die vergeudeten Tage ohne Pool am Zimmer.
Beliebte Aktivitäten
- Strand
Dear Marion, thank you for choosing TUI BLUE Palazzo del Mare for your holidays and for your positive rating. Due to unforeseen reasons, our hotel may have been unable to provide you with the room type you had originally booked from the start of your holiday. However, we are glad to hear that the issue was sorted during your stay. We sincerely apologize for any inconvenience this may have caused you and we hope that besides that you had an enjoyable experience and that this does not hinder you from choosing us for your holidays in the future. Yours sincerely, The Hotel Management
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