TUI BLUE Palazzo del Mare

Dear Wilfried, Thank you for sharing your comments and for choosing the Palazzo Del Mare for your holidays. We are very pleased to hear that you enjoyed your stay. We apologize if you were not pleased with the housekeeping and we hope that you informed a member of staff in order to bring this to our attention so that we could rectify the issue and make your stay more pleasurable. Please note that our staff is multilingual and we do have German speaking personnel but it could be the case that you did not happen to come across them. We understand that communication is very important and we hope that you addressed this at the reception in order to be put in contact with our German speaking members of staff. Our personnel is very dedicated to offer their best service it is always our pleasure to communicate with our guests and be as accommodating and attentive in order to meet their expectations and we hope that you experienced this during your stay with us. We hope to see you again very soon! Yours sincerely, The Hotel Management