The President Hotel

Dear Iza, Thank you for sharing your feedback about your recent experience at our hotel. We sincerely apologize for the disappointing breakfast and any inconvenience caused during your stay. We understand your concerns about the breakfast offerings and the service you encountered. Please know that your comments have been taken seriously, and we will address these issues with our breakfast service team to ensure improvements are made promptly. Regarding the cleanliness of the tables and cutlery, this is certainly not up to our standards, and we apologize for the oversight. We will reinforce our cleaning protocols to ensure a more pleasant dining experience for our guests. We regret that the noise from the garbage collection impacted your morning routine. We will explore possible solutions to mitigate this disturbance for our guests. Your feedback is valuable to us as we continuously strive to enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Alice AFOM