Soho Boutique Equitativa

Dear Marco, We are pleased to hear that you found the breakfast and the cleanliness of your room to be of a high standard, as these are aspects of which our team takes great pride. We are sorry to hear that other aspects of your stay did not meet your expectations. Our aim is for guests to enjoy a comfortable room and pleasant views, but we are sorry that we did not meet your expectations regarding the room views. However, we are committed to continuous improvement for future stays and recommend that you book a room category higher than the ‘standard room without a view’ for your next stay. You will be guaranteed those views of the city centre that you missed on this stay. As we are a very centrally located hotel in the heart of the city’s historic centre, we have an agreement with Parking Central (subject to availability), the car park closest to the hotel. We understand your perspective regarding more economical options despite the distance, so you are free to choose other locations. We look forward to the opportunity to welcome you back and offer you a more satisfying experience. Customer Service Team, Soho Boutique Hotels