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Antonio (26-30)
Verreist als Paar • Februar 2019 • 2 Wochen • StrandGanz ok
3,0 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Eher schlecht

Beim betreten des Zimmers mussten wie feststellen,dass alles dreckig war. Neben der Toillete waren gelbe Urinflecken am Boden, der Boden im restlichen Zimmer war auch nicht sauber. Auf der Terasse waren alle Möbel stark verdreckt und hatten teilweise undefinierbare Flecken auf dem Polster. Am Abend gab es unterhaltungs technisch keine grossen Überaschungen. Das Meer war leider unbrauchbar, der Strand war voller Algen und vom türkisblauen Meer war keine Spur zu sehen. Kurz gesagt : Essen ✅ Personal✅✅ Strand❌❌❌ Sauberkeit❌


Zimmer
  • Eher schlecht
  • Geräumig aber schmutzig


    Restaurant & Bars
  • Eher gut
  • Abwechslungsreich


    Service
  • Sehr gut
  • Personal TOP!!


    Lage & Umgebung
  • Eher schlecht
  • Strand voller Algen


    Aktivitäten
  • Eher gut
  • Beliebte Aktivitäten

    • Strand

    Preis-Leistungs-Verhältnis: Eher schlecht
    Infos zur Reise
    Verreist als:Paar
    Dauer:2 Wochen im Februar 2019
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Antonio
    Alter:26-30
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Antonio, First of all, we would like to sincerely thank you for your recent stay among us and for taking time to share your feedback. I am glad to read that the staffs exceeded your expectation through their service and thank you also for your appreciative comments on the personal. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. As you have observed, the beach extends over 300 meters across the unspoiled bay of Haute Rive and it is a fact that depending on the tide, there could be some seaweeds that is washed to the shore. However, we have a team of beach cleaners who attends to the cleaning throughout the day to make sure that the seaweeds are cleared off. This natural setting bordered with Mangroves plants in some areas, is the natural habitat for many species of fish and marine life and is a protected zone. We do however offer an array of complimentary water sport activities such as glass bottom boat outings, snorkelling trips to the turquoise area only a few meters away, pedal boats, windsurfing, stand-up paddle, see-through kayaks and hobby cat among others for our guest to enjoy. We have shared your comments with our team members and you can rest assured that we will endeavor to timely adjust the issues you have highlighted. We thank you again for having stayed with us and look forward to have the opportunity to welcome you back. Best Regards Ivan