Das Zimmer wurde erst nach Aufforderung regelmäßig gereinigt. Das Geschirr aus den Zimmern stand zeitweise mehrere Tage in den Ecken auf dem Zimmerzugang herum.
Beliebte Aktivitäten
- Strand
Dear Mr. Paul, Thank you very much for taking the time to share your feedback following your recent stay with us. We truly appreciate your comments, as they help us improve the quality of our services and guest experience. We are sincerely sorry to hear that the housekeeping service did not meet your expectations during your stay. Room cleanliness and comfort are among our highest priorities, and it is disappointing to learn that your room was not cleaned regularly without reminder. We also apologize for the inconvenience caused by the dishes left for an extended period in the corridor areas. This is certainly not the level of service and attention to detail we aim to provide to our guests. Please rest assured that your comments have already been shared with our Housekeeping and Food & Beverage teams in order to further improve our daily procedures and ensure better follow-up in such situations. Guest feedback is extremely valuable to us, and we take all remarks seriously in our continuous effort to enhance our standards and services. We truly hope that despite these inconveniences, you were still able to enjoy other aspects of your stay. It would be our pleasure to have the opportunity to welcome you again in the future and provide you with the excellent experience that we always strive to deliver. With Warmest Regards, Guest Relations Team
