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Corinna (19-25)
DeutschlandAus Deutschland
Verreist als Paar • Juli 2016 • 2 Wochen • Strand
Angenehmer Urlaub
5,0 / 6

Allgemein

Das Highlight ist der Infinity Pool. Enttäuscht hat mich, dass die Anlage relativ klein ist und dadurch sehr voll wirkte. Außerdem war das Personal nicht besonders freundlich.


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  • Infos zur Reise
    Verreist als:Paar
    Dauer:2 Wochen im Juli 2016
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Corinna
    Alter:19-25
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Guests, Thank you for the time spent to write and post your comments. We were happy to read that you had a pleasant stay with us and that the Infinity Pool charmed you so much. Despite your positive experience, we noted that the hotel' extent didn't meet your expectations and the performance of our staff members let you down. As far as the extent is concerned, most of our guests find it very sufficient, highlighting its luxurious and elegant features, as well as its cozy atmosphere. In reference to your second point, we are truly sorry if we made you feel uncomfortable or inconvenient during your stay. Your description doesn't reflect our genuine intentions and hospitality standards. For this reason, your case will be discussed with our team, in order to prevent similar situations arise in future. We do look forward to having you back in a less crowded period of summer. Best Regards, Michelangelo Resort & SPA