Khaolak Emerald Beach Resort & Spa

Dear Heike, Greetings from Khaolak Emerald Resort & Spa Thank you so much for choosing our resort and for taking your valued time to write and share your experience with us. It is our great pleasure to have you here as our guests and be part of your holiday. We are sorry to hear that we didn't meet your expectation during your stay. Your comments are very important to us and we will make sure that we will pass this to all concern department specially Food & Beverage department. We are working along with the team to ensure any improvements are made and corrective actions taken. We remain committed to providing the best service and I hope that we can convince you to change your mind about another visit to us. Once again and we look forward to welcoming you back at Khao Lak Emerald Resort & Spa for the chance to show our true hospitality beyond your expectations. Wishing you a wonderful day! Best Regards, Arlene C.Fabie Welcome Manager Khaolak Emerald Resort & Spa