Kassandra Palace Seaside Resort

Dear Stefanie, Thank you for taking the time to share your feedback regarding your stay at Kassandra Palace Seaside Resort. We are glad to hear that you appreciated the quality of our food, the cleanliness of your room, and the friendly service from our team, especially in the entertainment department. Your kind words will be shared with our staff as a motivation to continue providing the best possible experience. We are, however, sorry to read about the issues you encountered with our reception staff, the transfer service, and the cleanliness of certain areas such as the beach and pool loungers. Please accept our sincere apologies. Your feedback is extremely valuable, and we will take your comments into serious consideration to improve these aspects. Regarding the rooms, our resort is under regular renovation to ensure a high standard for our guests, and your feedback will help guide our ongoing improvements. It is wonderful to know that despite these points, you would consider returning to our resort. We would be delighted to welcome you and your family back for an even better stay. For assistance with your next visit, please feel free to contact us directly at reservations@kassandra-palace.gr. Kind regards, Despina Kaliva Front Operations Manager