Hotel Pine Bay Holiday Resort

Dear Turgay, Thank you for writing in with your feedback. We do feel that you have judged us more on our guests than on the hotel, its facilities, level of service, location and restaurants. You appear to be quite pleased with all of those points yet we are disappointed that we still only merit 3 stars in your view. During certain times of the year, different countries have different public holidays and there may be more of one nationality than another. However, we always do our best to ensure that our guests are well-looked after and follow our guidelines as closely as possible. We can assure you that all will be done to maintain the high standards and we do hope that you will return. Kind regards, Your Pine Bay Holiday Resort Team