Hotel Novotel Al Bustan Abu Dhabi

Dear Wolfgang, Firstly, please accept our apologies for not being able to answer in your language. Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are glad that you were overall satisfied with your stay and were pleased with our location. It is also nice to see that our buffet breakfast was to your satisfaction. Nevertheless, I am sorry about your experience at the Waves Bar, please rest assured that your feedback will be shared with the team for remedial actions. Many thanks for your comments, it is important to us in our ongoing efforts to improve in our shortfalls and meet guest expectations. We hope to welcome and serve you better in a future visit. Kind regards, Souffian Zaeraoui General Manager