Aus DeutschlandDas Hotel hat das Flair eines Altenheims und ist extrem laut und hat seine besten Zeiten schon lange hinter sich. Lediglich die Lage ist wirklich gut. Das Frühstück ist okay, obgleich die Auswahl sehr gering ist. Die Empfangsdame wirkte lustlos und gelangweilt.
Safe gab es nicht, TV hat nur ein Programm in schlimmster Qualität und Internet ist sehr schlecht. Das Zimmer war zur Straße hin und unerträglich laut. Das Bad müßte dringend saniert werden. Die Betten waren okay, die Kissen allerdings wie Steine.
Gelangweilte Empfangsdame, mehr Service gab es nicht
Karlsbrücke / Stadtmitte in 10-15 Minuten fußläufig erreichbar. Zur Burg die Tram 22 für ca. 1€ nehmen.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1-3 Tage im August 2018 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Annie |
| Alter: | 41-45 |
| Bewertungen: | 17 |
Dear Annie, Thank you for taking the time to share your impressions of your stay with us. We regret that your experience was overshadowed by the condition of our facilities and by noise disturbances in your room. Your feedback on the overall atmosphere, the maintenance of the bathroom, as well as the quality of the in-room amenities such as the television, internet, and pillows, is extremely valuable to us. We are sorry to hear that these aspects did not meet your expectations. Your comments regarding the breakfast selection and the demeanor of our front desk staff have also been noted. We understand how important both a welcoming atmosphere and attentive service are to our guests, and we apologize for any shortcomings in this regard. At the same time, we are pleased that the location of the hotel contributed positively to your visit and that you were able to enjoy nearby attractions. Please know that your insights are essential in helping us improve our offerings and guest experience moving forward.
