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Isabella (36-40)
ÖsterreichAus Österreich
Verreist als Familie • August 2021 • 3-5 Tage • Strand
In Summe nicht 5* tauglich, siehe oben
2,0 / 6

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Salzwasserpool, keine familiäre Atmosphäre, zu wenige Liegen am Strand, am Pool gibt es nicht durchgehend Essen, Aperol Sprizz und Cocktails miserabel, in Summe nicht 5 Sterne tauglich


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    • Strand

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    Infos zur Reise
    Verreist als:Familie
    Dauer:3-5 Tage im August 2021
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Isabella
    Alter:36-40
    Bewertungen:1
    Kommentar des Hoteliers

    Dear guest, Thank you for sharing your thoughts with us. I must admit that it tooked us some minutes to decide how to reply back as your review apart from generic is a bit untrue as well. Our pool indeed is a salt water pool, a fact that all our guests appreciate and we have never received any comments about this. The hotel has adequate capacity of sunbeds and umbrellas to accomodate all its guests as well as a daily pool boy to assist in finding one if a guest faces any difficulties. With regards your comment: ''at the pool there is not always food'', we need more help in order to reply. For lunch we offer a daily buffet at our A'La Carte restaurant between 12:30-14:30 which offers a wide range of cold cuts and salads, more that 12 choices of hot dishes as well as delicious desserts. In addition, between 12:30-17:00 a snack menu is offered at our pool restaurant - thus we cannot share your comment that there is not always food at the pool because all you see between 12:30-17:00 is food being served all around! With regards the Aperol Spritz and Cocktails comments, we will investigate the matter - we will proceed with a sample tasting in order to identify any gaps in the quality of our drinks. Our aim through the years is offering to all our guests a pleasant stay and it seems we have not succeed it, please accept our apologies for this. We do hope you had a safe trip back home and we do hope we have the pleasure in welcoming you back in the future and make things better! Thank you. Kind regards, Panayiotis Petrides General Manager