Creta Maris Resort

Dear Guest, Thank you for your review. We appreciate your feedback and will take into consideration your comments for our future improvement plans. However, please allow us to offer you some explanation on the above-mentioned points. Reading your comment about the old room, we can assume that you stayed in a Classic room, which according to our rooms’ description is not renovated. We hope you have contacted our Guest Service desk in order to offer you another option available. Moreover, we would like to inform you that this type of rooms will be renovated next year. As regards your comment about rude staff, allow us to mention our surprise, as the big majority of the feedback we receive concerning this area is positive. We hope you had contacted our Guest Service desk, in order to mention your dissatisfaction and let us know the incidents that drive you to this conclusion, so we could act accordingly and ameliorate the offered service even more. Still, we are thankful for this feedback and will do our best to avoid such incidents in the future. Please be kindly informed that concerning the offered food, we do our best in order to satisfy all the tastes, while at the same time to provide high quality local ingredients. In the 6 restaurants found on the premises of Creta Maris Beach Resort, traditional cuisine meets with "guest cuisines”, while the menu gets repetitive only after 14 days. We hope you have mentioned something to our staff in order to try satisfying any particular culinary need of yours. We consider your review as a helpful one and your comments part of our constructive communication! We hope to have the chance to accommodate you again in our resort and offer an ameliorated holidays’ experience! Best Regards, Faye Papaioannou