Creta Maris Resort

Dear Guest, Thank you for the time you dedicated to write a review regarding Creta Maris. We appreciate our guests’ feedback, as we consider it one of the most important part of our constructive communication. Thus, we would to assure you that we will take into consideration your comments for our future improvement plans. However, please allow us to offer you some explanation on the above-mentioned points. As regards, your comment about staff, allow us to mention our surprise, as the big majority of the feedback we receive concerning this area is positive. We hope you had contacted our Guest Service desk, in order to mention your dissatisfaction and let us know the incidents that drive you to this conclusion, so we could act accordingly and ameliorate the offered service even more. As we consider cleanliness one of the most important sectors of the stay we do our best to ensure that every room and area of the resort is perfectly clean. Thus, allow us to clarify that every single room in the resort is being cleaned once a day and is always checked after by housekeeping manager. The same applies to all the other areas of the resort, which are carefully cleaned every day. We hope to have the chance to accommodate you again in the future and offer an ameliorated holidays’ experience! Best Regards, Faye Papaioannou