Cinnamon Dhonveli Maldives

Dear Cem, Greetings from Cinnamon Dhonveli Maldives! Thank you for taking the valuable time to provide your review and feedback with us. While we are delighted to learn your high commendation to our teams friendliness and helpfulness we are disappointed on the unfavorable experience you have mentioned. It is with regret and concern on your room experience as we does provide standard morning cleaning time to all guest rooms and often provide services on guest request basis. However, please know that we have taken your comment in a positive manner and would appreciate the opportunity to discuss further your concerns and observations offline to avoid re-occurrence .Do please feel free to reach out at fom.dhonveli@cinnamonhotels.com should the team or I be able to provide any further assistance and we would personally look forward to the opportunity of welcoming you back again to our little piece of paradise, for the true Dhonveli experience as many of our guests have come to love. Once again, thank you and stay safe! Sincerely, Shiela Marie Front Office Manager