Großer sauberer Pool gutes check in/out Internet sehr gut Freundliche MITARBEIER sehr gute Lage nahe am Strand
- ZimmergrößeGut
- SchlafqualitätSehr schlecht
- SauberkeitGut
Bitte kein Bungalow Deluxe buchen, da sie zum größten Teil in der Regel in der Anlage "Las Pardelas" untergebracht werden. Die Bungalow von 66 bis 91 sind nur wenige Meter von dem Shoppingcenter Bahia Calma entfernt und ab ca.21 bis ca. 5h morgens ist an schlaf nicht zu denken, da eine Diskothek und 2 Bars sehr laute(zum Teil live) Musik kommt, Die Schlafzimmer liegen nach hinten raus. Da ich noch berufstätig bin ist an Erholungsurlaub nicht zu denken. Reklamationen wurden stumpf ignoriert.
Dear Thomas, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our location, the friendliness of our staff, and the smooth check-in process, as well as the quality of the internet connection. However, we are truly sorry to read about your experience regarding the noise at night and the impact it had on your rest. We completely understand how important a good night’s sleep is, especially during a holiday. Please accept our sincere apologies for the inconvenience caused. We also regret that you felt your concerns were not properly addressed during your stay, as this is not the level of service we aim to provide. Your comments regarding the specific bungalow locations and the surrounding noise have been noted very carefully. We are actively reviewing this situation to improve both guest communication and room allocation, ensuring that future guests are better informed and more comfortably accommodated. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you again under better circumstances. Kind regards, Bahía Calma Team
