Atlantica Mikri Poli Kos

Dear Sir/Madam Thank you for taking the time to share your impressions of your recent stay with us. We're pleased to hear that you found your room clean and the overall maintenance of your accommodation up to standard , your kind words will be shared with our housekeeping team. We also appreciate your honest comments regarding areas where you feel there is room for improvement. While our team works hard to maintain cleanliness throughout the complex, we do recognize that guest behavior can impact the overall environment. We will continue encouraging all our guests to respect the shared spaces and will review our cleaning rounds to ensure public areas are kept as tidy as possible. Regarding your comments about guest demographics and the Kids Club, we’re truly sorry to hear that your children were unable to participate due to language barriers. While our animation team aims to be inclusive, certain activities may be led in English due to the majority of participants. That said, we understand how disappointing this must have been, and we will pass this feedback on to the entertainment team to explore how we can make activities more accessible and enjoyable for children of all nationalities. As for the poolside music, we aim to create a lively and fun atmosphere during the day, especially during peak hours. However, we understand that volume preferences can vary.Perhaps you could of tried the other side of the hotel which is more quiet with the same size pool as well as snack bars. We truly value your feedback , both positive and constructive , and hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. Kind regards Guest relations Team