Atlantica Belvedere Resort

Dear Guest, Thank you for taking the time to write about your recent stay at our hotel. Although we were disappointed to see your overall experience comes along with a 3* rating. We must say we feel this does not reflect the standards, services and facilities we offer our guests, which thankfully the vast majority of our guests enjoy. Food is always a matter of taste and we respect your opinion on this matter. Fortunately, the big majority of our guests rate our food very well. Cleaning is taking place every third day to minimize the risk of cross contamination. We normally receive excellent comments about the attitude and customer service skills of our team and feel sorry for you that you did not feel well treated by our team when trying to accommodate your demands. We hope we will have the opportunity to welcome you back to our hotel and the chance to make every necessary amendment to provide you with a great experience. With kind regards, General Hotel Manager Atlantica Belvedere Resort & Spa