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Aysun (31-35)
DeutschlandAus Deutschland
Verreist als Familie • September 2025 • Strand
Service könnte verbessert werden, sonst ganz passabel.
3,0 / 6

Allgemein

Reception & Service: The reception staff seemed rushed and did not provide full information, for example about the main beach. There is no hotel mobile application with essential details, nor was a paper map offered. The luggage room is very small and uncomfortable, with a charge of €2 per item. Additionally, there is no designated space to change clothes if you arrive before check-in, which should be better organized by the hotel management. • Meals & Restaurants: The main buffet is very basic and surprisingly lacks seafood options. On an island like Kos, it is disappointing to be served mainly frozen fish, which was not enjoyable. • Dante’s Restaurant: Quite good overall, but could offer a wider variety and fresher seafood. • Parea Restaurant: Very poor experience—food quality was low and dishes seemed cooked unprofessionally. • General Dining: The hotel has three restaurants, but the variety and quality of meals need clear improvement. • Bars & Drinks: Only selected drinks are included in the all-inclusive menu. The main bar is quite good and provides a decent experience. We stayed in the Residence Area. It is quite far from the main beach and the restaurant. You can get there by golf cart, but there are almost always only two available, and they are usually busy. Sometimes you have to wait about 15 minutes, even though you could reach the place on foot in that time. Another issue is that the service only starts operating after 7 a.m. We had to check out earlier, so we had to carry our own luggage, which was quite inconvenient. In addition, the elevator was not working in the early morning, which made the situation even worse. • Overall Impression: While the resort has potential, key aspects such as reception service, food quality (especially seafood), and guest facilities need serious improvement. Based on my stay, I would rate this hotel 3 out of 5 stars.


Zimmer
  • Zimmergröße
    Sehr gut
  • Schlafqualität
    Gut
  • Sauberkeit
    Eher gut

Das Zimmer und Bett war gut. Die Bettwäsche war innerhalb 7 Übernachtung einmal gewechselt. Nachteil: Dusche war im 1. Tag gestoppt. War unangenehm , da es nicht kontrolliert wurde vor Check in.


Restaurant & Bars
  • Essensauswahl
    Eher gut
  • Geschmack
    Schlecht

Meals & Restaurants: The main buffet is very basic and surprisingly lacks seafood options. On an island like Kos, it is disappointing to be served mainly frozen fish, which was not enjoyable. • Dante’s Restaurant: Quite good overall, but could offer a wider variety and fresher seafood. • Parea Restaurant: Very poor experience—food quality was low and dishes seemed cooked unprofessionally. • General Dining: The hotel has three restaurants, but the variety and quality of meals need clear improvement. • Bars & Drinks: The main bar is quite good and provides a decent experience.


Service
  • Deutschkenntnisse
    Gut

Bester Service

  • Bar, Disco & Restaurant

The reception staff seemed rushed and did not provide full information, for example about the main beach. There is no hotel mobile application with essential details, nor was a paper map offered. The luggage room is very small and uncomfortable, with a charge of €2 per item. Additionally, there is no designated space to change clothes if you arrive before check-in, which should be better organized by the hotel management.


Aktivitäten

Beliebte Aktivitäten

  • Pool
  • Strand
  • Wellness
  • Kultur & Erlebnis

Pool
  • Verfügbarkeit der Liegen
    Gut
  • Sauberkeit
    Gut

Aktivitäten am Pool

  • Entspannen

Wassertemperatur

  • angenehm

Wir haben nur Kinderpool genutzt. Dies war gut klein und sauber.


Strand

Aktivitäten am Strand

  • Baden & Planschen

Es gibt 2 Strände. Hauptstrand ist gepflegt. Andere hat viele Steine. Aber insgesamt strand war schön.


Wellness
  • Lärmpegel im Hotel
    Sehr gut

Beliebte Wellnesserlebnisse

  • Körperbehandlungen

Ich habe Körperpeelling gemacht. Preis war für ein Hotel fair und statt 20 minuten habe 30 Minuten Behandlung bekommen.


Kultur & Erlebnis

Beliebte Kultur- & Erlebnisaktivitäten

  • Sightseeing
  • Museen

Man kann vom Hotel mit dem Bus zum Stadtzentrum für Rück und Hinfahrt pro Person 18€ fahren. Der Weg ist leider ca. 1,5 Stunde, da es ein großen Bus ist und muss auch andere Gäste zu Hotels einbringen. Also man braucht 3 Stunde für Stadtzentrum und zurück.


Extrakosten

Nur erwartete Kosten

  • Nein

Für Stadtsteuer haben wir 105€ (2 Erwachsene und ein Kind) bezahlt. Aber es reguliert Stadt Kos, nicht Hotel.


Infos zur Reise
Verreist als:Familie
Alter von Kindern:3 - 5
Reisegrund:Strand
Infos zum Bewerter
Vorname:Aysun
Alter:31-35
Bewertungen:1
Kommentar des Hoteliers

Dear Guest, Thank you, for sharing your feedback and for taking the time to provide such detailed comments about your stay. We regret to hear that certain aspects of your experience did not meet your expectations. Your remarks regarding the reception service, communication, and facilities such as the luggage room and changing areas are well noted. Additionally, we appreciate your feedback about the food selection, especially the seafood options, and the overall restaurant experience—this will be discussed with our culinary team as we continuously work to improve. On a positive note, we’re glad you enjoyed your room, the clean children’s pool, and the service at the main bar. We also appreciate you highlighting the main beach and the pleasant body treatment at the spa. Thank you for pointing out both the positives and areas where we can improve. Your honest input is invaluable to us, and we hope to have the opportunity to deliver a better experience for you and your family in the future. Best regards, The Atlantica Beach Resort Kos Team