Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the efforts of our animation team and appreciate your positive remarks. We understand your concerns about language communication and apologize if the lack of German-speaking staff impacted your experience. Our team primarily communicates in English, but we continually work on improving language support to better serve all our guests. Regarding the seating arrangement at the main restaurant, we sincerely regret the inconvenience caused by the policy limiting table sizes to a maximum of eight guests. This measure is in place to ensure comfort and service quality for all our guests, but we understand how frustrating it must have been for your families to be separated during dinner. We will review this policy to see if there is any flexibility that can better accommodate larger groups in the future. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Stella Chatzikonstantinou Public Relations Manager