Aelius Hotel and Spa

Dear Guest, Thank you for sharing your feedback with us. We are glad that you found the exterior and general location of the hotel pleasant. We are, however, very sorry to read your comments regarding the room. Cleanliness is a top priority for us, and our hotel operates under strict HACCP standards. Rooms are serviced daily, and our housekeeping supervisors carry out inspections to ensure quality. We regret if your experience gave you a different impression and will share your feedback with our team to prevent such situations in the future.Unfortunately, with the limited details available through this review, we are unable to locate your reservation and verify the specifics of your stay. We would very much appreciate it if you could get in touch with us directly so we can look into this further. We truly value your comments, as they help us improve. We hope you may reconsider and allow us the opportunity to provide you with a much better experience on a future visit. Warm regards from Crete. Team Aelius Hotel & Spa