Die Anlage ist wirklich schön. Das Essen war sehr gut. Das Personal sehr nett. Das Zimmer allerdings gar nicht schön und nicht wirklich sauber. Also bei 3-er Belegung im Vorfeld besser klären. Restlichen Zimmer sahen aber gut aus
Betrifft wohl nur die Zimmer mit 3 Betten. Entsprechen nicht Rest des Hotels. Alt , nicht schön und nicht wirklich sauber. Sehr enttäuscht
Beliebte Aktivitäten
- Sonstiges
Dear Guest, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the beautiful setting of our hotel, the quality of the food, and the welcoming service. However, we regret that the room provided did not fully meet your expectations, especially in terms of cleanliness and comfort for a triple occupancy stay. Cleanliness is one of our top priorities, and we strictly follow HACCP guidelines to ensure a safe and hygienic environment for all our guests. We sincerely apologize if this was not reflected in your experience and will review this matter with our housekeeping team. We appreciate your valuable comments and hope to have the opportunity to welcome you again. Warm regards from Crete, Team Aelius Hotel & Spa
