Review all of our processes for cleaning rooms, public areas, private areas and the process of transporting and washing bed linen in our laundry.
Provide all our employees with Personal Protective Equipment (masks, visors).
Reviewed the check-in and check-out processes and the service method in the bar and restaurant in order to increase the level of security for guests and employees.
Reviewed the methods of cleaning and using the pool, Turkish Bath and Sauna.
All our employees received training on the new pandemic and on the changes it introduced in our work method.
We are committed to cleanliness and hygiene, always following the indications of the Portuguese Health Authority and World Health Organization and we have obtained the “Clean and Safe" seal from "Turismo de Portugal“.
Hand sanitizer on public areas for guest and staff.
Physical barrier in the reception to promote social distancing.
Floor marks in the reception to promote social distancing.
Rearrangement of the furniture to allow social distancing.
Whatsapp service to avoid the use of paper to provide information.
Measurement of the guets and staff body temperature.