Waldhotel Sonnenberg

Dear Cecilie, Thank you for taking the time to review our hotel. We strive to ensure each stay is comfortable, and we apologize that your experience with us fell short of your expectations. We take all feedback seriously, and we’re always looking for ways to improve our services. We understand the value of a warm, welcoming atmosphere in a hotel stay, and we deeply regret that we were unable to provide this for you during your visit. Thank you again for bringing this matter to our attention and for being an important part of our guest community.